ESTHER is made of caregivers, clinicians, patients, and families who work to promote and improve the complex care in Region Jönköping county. “Esther” is a symbolic person, with complex care needs who requires the coordination and integration between hospital, primary care, home care, and community care. Esther is at the center of all our daily work.
"The ESTHER Network is the best initiative to support active and healthy aging."
With this review and in competition with 600 nominees, ESTHER received a destinguished prize from the EU at the conference "Opening Up an Era of Social Innovation" Dec 21st 2017.
To create a durable and energetic network in which Esther can feel confident and lead an independent life. Esther should know where to turn, get care in or close to her home, see us as the same provider of care and have the possibility to get the same care all over Region Jönköping County.
We use tools of continuous quality improvement and coaching to increase competence of the whole care chain, and reduce redundancy for Esther.
The Esther Network spans continents. We share ideas with Esther's from Singapore to Toronto. Here in Hoglandet, in the south of Sweden, we are - so far - made up of six municipalities.
There are many cross-organizational meetings. Esther's organizing committee was comprised of directors from hospital, primary care, social care, department of medicine but is today embedded in the regional leadership programs as a way of working to connect and improve complex care. In several municipalities and hospitals there are smaller networks where Esther coaches have been trained to empower staff to always have Esther in mind, and to create projects which improve her journey through the health and social care system.
There are about 300 Esther coaches within health care and social care. They act as coachers and in their normal profession at the same time in their daily work To be an Esther coach requires a passion for Esther and an improvement drive. There is an Esther coach education of eight days multiprofessional learning. Today we have two levels of coaching.
Collaboration - what we have learned together in the learning network until November 2017
This is a video about what has happened in Singapore, UK and Sweden during the last years with the ESTHER approach? Recorded in Jönköping, Sweden 2 November 2017 - a presentation made by Anna Carlbom, Kent, UK, Esther Lim, Singapore, and Nicoline Vackerberg, Region Jönköping, Sweden.